Surveys and Social Features

Add a Survey to a Back-Page

Adding a survey to a back-page or Survey Page within your newsletter allows you to link directly to the survey from within a article (rather than it appearing on your cover page).
How To Guide | Last Modified 17 November, 2023

Add a Survey to the Cover Page of your Email

Adding a survey to the cover page of your newsletter greatly increases its visibility.
How To Guide | Last Modified 17 November, 2023

Add Questions to your Survey

There are many options to choose from when you add questions to your Survey; add one answer, multiple choice, grids and even open answer questions to your surveys.
How To Guide | Last Modified 19 November, 2020

Allow Comment Likes for your Folder

Use these instructions to allow readers to like the comments left on your content.
How To Guide | Last Modified 6 December, 2022

Allow Threaded Comments for your Folder

Use these instructions to allow readers to reply directly to comments left on your content.
How To Guide | Last Modified 6 December, 2022

Allow your Employees to Share Articles on Social Media

This feature enables your readers to promote your newsletter content through social sharing sites by clicking a share link for Social Media at the end of Articles and sharing.
How To Guide | Last Modified 7 December, 2022

Approve your Article

Articles in Draft will not appear in Preview mode or in a live send. Learn how to approve your Articles.
How To Guide | Last Modified 17 November, 2023

Change my Comment Settings while Editing an Email

Learn how to make changes to the comment settings while editing your email.
How To Guide | Last Modified 24 November, 2023

Change the Section Associated with an Article

A helpful feature to easily change the section that your article is associated with.
How To Guide | Last Modified 17 November, 2023

Choose who can View & Submit Comments for your Folder

Use the instruction here to decide who can see and add comments to emails in your Folder.
How To Guide | Last Modified 7 December, 2022

Comment Settings

When enabling social features you can also access additional comment settings.
How To Guide | Last Modified 24 November, 2023

Comment Settings for your Folder

Use the Comment settings to decide who can view and submit comments as well as adding threaded comments, comment approval and comment likes.
How To Guide | Last Modified 10 July, 2019

Create a Survey

Find out how to add surveys and polls to your communication.
How To Guide | Last Modified 1 December, 2022

Edit a Survey

Learn how to edit a survey.
How To Guide | Last Modified 1 December, 2022

Edit an Article's Different Language Versions in a Newsletter

Create or Edit Articles in the different Languages in your multilingual Email.
How To Guide | Last Modified 5 December, 2022

Enable Comments for your Folder

You can turn Comments on or off for your Folders, giving you greater control over your social settings.
How To Guide | Last Modified 1 December, 2022

Formatting Does Not Appear

Learn what to do when formatting does not appear after pasting from Word or other applications.
How To Guide | Last Modified 26 June, 2023

General Options for a Survey

Read on to find out more about the display options available when creating and using and editing Surveys.
How To Guide | Last Modified 24 November, 2023

How to Turn on Social Features

Learn to enable social features in Flyers or Newsletters and also how to access additional comment settings.
How To Guide | Last Modified 6 August, 2018

Moderate and Approve Comments

Use the instructions to moderate and approve comments left on your emails.
How To Guide | Last Modified 1 December, 2022

Turn on Comment Approval for your Folder

Use these instructions to turn on comment approval for your Folder.
How To Guide | Last Modified 7 December, 2022

Turn On Likes for your Folder

You can turn Likes on or off for your Folders, giving you greater control over your social settings.
How To Guide | Last Modified 5 December, 2022

Turn On Social & Comments in a Newsletter

Social Features allow your People to Comment and Like your communications. Learn to enable these features in a Newsletter.
How To Guide | Last Modified 1 December, 2022

Turn On Social Features in a Flyer

Social Features allow your People to Comment and Like your communications. Learn to enable these features in a Flyers.
How To Guide | Last Modified 7 December, 2022

View your Survey Results

After running a survey, you can quickly and easily view the survey results in the reports area of your account.
How To Guide | Last Modified 22 November, 2023

What are Editable Content Areas?

Editable Content Areas are the sections of your email template where you can add content. Use the instructions in the article to understand the different editable content areas and how to edit them.
How To Guide | Last Modified 17 November, 2023